Anonymous
map-marker Norristown, Pennsylvania

Poor business

Not sure where I start but awful is one word to describe pj Fitzpatrick. BEWARE!!!

Dont use them at all. They just insult you before trying to to get your business. The woman who answers the phone called me a b word & the person that came out to my house on a 3rd visit, he said tell her go f* herself. Mind you they called me these names because I requested a time & complained they were at my house opening my gate & walking around my property.

No phone call when they arrived no knocking on the door. The first person they sent out was new & had no idea what he was taking about. It took them 3 visits to my house to try & get it right & they were so incompetent & disrespectful I canceled my business with them. They would waste your time with their lack of knowledge, professionalism & lack of care to provide quality service.

Not sure how they been around this long. Dont use them.

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Charlane Wyf

New shower installed

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PJ Fitzpatrick - New shower installed
PJ Fitzpatrick - New shower installed - Image 2
PJ Fitzpatrick - New shower installed - Image 3
PJ Fitzpatrick - New shower installed - Image 4
I would like to say to the PJ Fitzpatrick installers led by Seth, Shafi, and Wyatt for their outstanding work in transforming our old existing shower to a more modern updated shower. From the moment they arrived, the team worked tirelessly and meticulously for over 8 hours to complete the task to our satisfaction. My wife and I couldnt be more happier with our new shower. Would recommend this company for future projects
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User's recommendation: Highly

Carolyn Eos

Couldn’t do what was promised

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Salesman took a lot of pictures and said all good. Installers came and said we would be left with a six inch strip down on ceiling. Said we would have to hire someone to finish job. For all the money they would charge arent they a home improvement company?? Left with no shower conversion and a handicap husband still climbing in and out of tub. Be cautious!!!
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User's recommendation: Be careful. Salesman not the installer

Edgar N Vge
map-marker Bellevue, Washington

PjFitzpatrick did an extremely professional job regarding the siding

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We highly recommend PJ Fitzpatrick for being the most professional company we have ever encountered. The siding job was done in the most professional and efficient manner. Therefore we intend to highly recommend PJ Fitzpatrick to several people and we are so grateful for the employees professionalism, efficiency compassion & patience by taking their time to answer pertinent questions.
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Anonymous
map-marker Lansing, Michigan

Non responsive to a simple query .

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Unfortunate but in NJ honest contractors are difficult to find . I called and asked if FJ Fitzpatrick carried / installed Anderson storm doors . Was told that if I bought the door they would install . Gave them a deposit . Called later that afternoon to get the measurements, no luck . Called several times the following morning . No answer or call back . I cut my losses took the $65 hit and canceled this headache in the making .
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User's recommendation: I would not recommend as their customer service is unresponsive .

Anonymous
map-marker Springfield, Pennsylvania

What an excellent group of people I worked with

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So I worked with Jim g, Chris n, Anthony m, Adam b ,and Davidz z on my windows came out great. I'm going to have more work done with them no problem . I will tell people to use your company. If you give me an xl large t shirt I'll proudly wear it. Thanks again great job.
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User's recommendation: Use them great work

Regina S Fhk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Poor service

Saleman never contacted the management. Company with the information To get approval never returned phone call loss trust in the company
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Loss:
$500
Pros:
  • Quick to make a sale
Cons:
  • Never followed up

Preferred solution: Full refund

Yvonne G Kxp
map-marker Willingboro, New Jersey

Poor workmanship from PJ Fitzpatrick

They came out 4 times already. Each time it is worse. I was freezing in my house and my company noticed cold air coming in through the door. They took the paper off my sheetrock. It is very noticeable. The trim is higher on one side, there is a chip in the trim. I run my hands on the trim it is worse than sandpaper. They say they clean up after themselves, that is a lie. The caulking was done very sloppy, worse than the first time. I give PJ Fitzpatrick a zero stars. They do not even deserve 1.
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Preferred solution: Price reduction

User's recommendation: I do not recommend PJ Fitzpatrick

Anonymous
map-marker Harleysville, Pennsylvania

Terrible caulking work.

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PJ Fitzpatrick - Terrible caulking work.
PJ Fitzpatrick - Terrible caulking work. - Image 2
These butt heads used none paintable caulking on the outside of shower installation. Try painting over that doesnt work. Guess Ill have to cut , spackle, and repaint thanks to their shotty work. Apparently they have no idea on how to caulk, its spread out over an inch from corners, worst is the ceiling what a mess. Just to let you know folks this was their second installation, they had to rip out the first one because they put shower pan in wrong.
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User's recommendation: Find someone else for your installation

Shyamal C
map-marker Sewell, New Jersey

Very impressed

Today a sales technician Mark Lynch came to inspect the gutter. He was very honest. Told me to contact service department. He even took a ladder and cleaned part of the gutter to shoe me that it needs cleaning. Very impressed.
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User's recommendation: Good honest sales rep

Anonymous
map-marker Clementon, New Jersey

Roofing quote

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We called PJ Fitzpatrick for a quote for a roof repair, or new roof depending on how bad the roof was. They seriously overquoted the roof repair price, and then tried to sell me a roofing system that was well beyond anything normal. Final PJ Fitzpatrick quote was 3 times the next roofers quote. I feel as though this is a company that takes advantage of seniors, or executives who don't know better. My house needs a lot fo work, and this company will never hear from me again.
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User's recommendation: Look elsewhere.

1 comment
Guest

Helpful.

Anonymous
map-marker Pottstown, Pennsylvania

Overcharged

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StaBrought them out for a small roof repair . Shouldnt have fallen for their small roof repair coupon I received in the mail. Scheduling said the coupon would cover replacing 6 shingles . Once arrived did the repair and Charged me 200 more than previously discussed . Then they used pressure tactics while trying to get me to replace my roof . Shop around - their discounted quote was 40% higher than others I received.
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User's recommendation: Shop around

Anonymous
map-marker Collingswood, New Jersey

Leak repair on roof

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PJ came out for an appointment, he spend 15 mins on the roof and caulked some nails and charged me $360.00 for maybe 30 mins of setting up a ladder and caulking. I think this was a rip off. There was 2 workers, that was $165.00 each. The cost should have been maybe $160.00. Will not use them again, even my real-estate agent said DO NOT USE THEM.
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User's recommendation: Call someone else, they will take all your money

Construction and Repair Expert Talks

How to Hire The Right Contractor And Not Be Scammed

Apr 16, 2021

Matt DiBarra, an expert home builder with Dibara Masonry, gives tips on how to build a house, find and hire the right contractor, and avoid home construction scams.

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Matt DiBarra
Matt DiBarra

Matt DiBarra is well-known as The Undercover Contractor. He is the owner of DiBara Masonry company in Los Angeles that specializes in house repairs, restorations, and new installations.

walter w Xod

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Seems like i am getting the run around

i had my roof replaced new attic fan this was 10/19. i found out the fan was not working 6/20.

i called the office explain the problem they refer me to warranty department it took two weeks to come and check it out. they said it was the thermostat had to order one that took about two or more weeks 7/21/20 i got a text the part is in call and schedule they said i would have wait until 8/7/20 at that date i got a text saying they had to reschedule due to rain but it did not rain.

so i try to call them all i got was mail box full so i called the office they said they would call and tell them to call me. latter that day i got a text they tell me that they have to re-order the part and they would call to schedule when the part come in know its going on three months

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Charles A Iiq

No problems

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We have used PJ Fitzpatrick for 2 installations and very happy with the quality of their work and with the fact that they delivered on what they promised. Our first time we had 3 windows, one a wide window and 2 sude windows. In addition we had a door done. That was 6 years ago and we coukd not be happier. This year, a week ago, we had a new shower system and it was so good that now I shower every day lol. As to price, we you get what you pay for but they offer 12 month no interest loan which we were able to manage. Will use them again should there be a need.
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Reason of review:
Good quality
Anonymous

Poor follow up

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Have called 8 times for repair follow up, no manager has returned a call, poor warranty department follow up,
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Reason of review:
Warranty issue

Preferred solution: Deliver product or service ordered

About

Summary

PJ Fitzpatrick offers professional roofing services including roof repair and installation in the Delaware, New Jersey, Pennsylvania, and Maryland areas.

PJ Fitzpatrick reviews and complaints

PJ Fitzpatrick is ranked 109 out of 1420 in Construction and Repair category

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